Accenture’s Q4 FY24 Performance: What It Means for Indian IT Companies

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Accenture’s fourth-quarter earnings report for FY24 has captured significant attention across the global IT landscape, including Indian IT services giants such as Tata Consultancy Services (TCS), Infosys, HCLTech, and Wipro. With Accenture setting the tone for the IT sector due to its vast operations and comprehensive service offerings, Indian IT firms often look to Accenture’s performance as a bellwether for their own financial expectations. 

Accenture’s growth outlook for FY25, its hiring strategies, and its bullishness on generative artificial intelligence (Gen AI) signal possible headwinds and tailwinds for the Indian IT sector. This article delves into Accenture’s Q4 FY24 performance and explores its implications for Indian IT companies as they prepare to announce their Q2 FY25 earnings starting October 10, 2024. 

Accenture’s FY24 Performance in Numbers 

Accenture closed FY24 with an annual revenue growth of 1%, generating $64.9 billion in total revenue. The company has projected a revenue growth forecast of 3-6% for FY25, which, while optimistic, falls slightly below Wall Street estimates. Industry observers note that this outlook offers a mixed bag for the global IT sector, with some seeing it as a cautious sign while others believe it hints at future opportunities. 

Notably, Accenture’s FY24 performance was characterized by solid growth in several verticals, despite facing declines in sectors such as BFSI (Banking, Financial Services, and Insurance), high-tech, and telecom. The company expects a rebound in these areas by FY25, which could set a precedent for similar sectors within Indian IT firms. Accenture’s projected operating margin for FY25 is between 15.6% and 15.8%, representing a slight improvement over FY24. 

The Bigger Picture: Macroeconomic Challenges and Client Budgets 

Despite these positive signals, Accenture remains cautious in its macroeconomic outlook. CEO Julie Sweet emphasized that the company is not anticipating major changes in the economic environment in the near term. With clients entering budget season, there is hope for clearer insights into IT spending plans by early 2025. 

Sweet also hinted at potential economic downturns in the U.S., while Europe may see some improvement. This overall cautious stance echoes what many industry analysts have highlighted — that the IT sector is still contending with uncertainty, although recovery seems more plausible toward the second half of FY25. 

What This Means for Indian IT Firms 

Accenture’s performance and outlook serve as a proxy for the Indian IT services sector, which is gearing up for Q2 FY25 earnings reports. Key players like TCS, Infosys, and Wipro have traditionally mirrored Accenture’s performance trends due to their overlapping service portfolios and similar client bases, especially in the U.S. and European markets. 

1. Revenue Growth Expectations: According to Girish Pai, Head of Institutional Research at Bank of Baroda Capital, the Indian IT sector is likely to see stronger growth in FY26, with revenue growth potentially climbing into the high-single-digit to low-teen range for Tier-1 firms. While FY25 may still reflect mid-single-digit growth, the anticipated uptick in FY26 could represent a sharp recovery if macroeconomic conditions remain stable. 
2. Gradual Recovery: Pareekh Jain, CEO of EIIRTrends, believes the worst is behind the sector, and recovery is on the horizon. While the growth forecast for FY25 may be moderate, the second half of the fiscal year is expected to bring better results for Indian IT firms, with FY26 poised to outperform. According to Jain, key verticals such as telecom and BFSI should see improvements post-Fed interest rate cuts, further stabilizing the outlook for Indian IT companies. 

Generative AI: A Game Changer for Indian IT 

One of the most exciting takeaways from Accenture’s Q4 report is the exponential growth of Gen AI. Accenture closed FY24 with $3 billion in Gen AI order inflows and $900 million in revenue, a substantial leap from the previous year’s figures. With Gen AI bookings for Q4 FY24 alone reaching $1 billion, Accenture’s confidence in this sector is clear. 

Accenture’s investments in Gen AI are not merely reactive but part of a strategic vision. Sweet expressed optimism that Gen AI would drive growth over the next decade, much like digital technologies have done in the past. This presents a significant opportunity for Indian IT companies, especially as they continue to expand their capabilities in AI and analytics. However, unlike Accenture, Indian IT firms have smaller practices in areas like strategy, operations, and Gen AI, suggesting they may face a more gradual growth trajectory in these domains. 

The Hiring Surge: A Sign of Optimism? 

Accenture’s hiring numbers further underscore its preparation for future growth. The company added over 24,000 employees in Q4 FY24 alone, many of whom are based in technology roles in India. This aggressive hiring spree indicates a positive outlook for future demand, particularly in areas such as Gen AI, cloud, and advanced analytics. 

While Indian IT firms are not expected to match Accenture’s scale of hiring, the trend suggests that there will be a need for upskilling and talent acquisition in these high-demand areas. Gaurav Vasu, CEO of UnearthInsight, highlights that while Accenture’s headcount growth reflects its diversified service offerings, Indian IT companies may grow their workforce by around 2-3% to match their revenue growth of 3-5%. 

Key Takeaways for Indian IT Companies 

• Moderate Growth in FY25, Stronger in FY26: Indian IT companies are likely to see steady, if unspectacular, growth in FY25, with stronger prospects on the horizon for FY26. Accenture’s cautious macroeconomic outlook aligns with industry-wide expectations of a recovery in the latter half of FY25. 
• Generative AI as a Growth Engine: With Accenture leading the way in Gen AI, Indian IT companies have a golden opportunity to expand their capabilities in this space. However, they must invest in upskilling and infrastructure to remain competitive. 
• Hiring Trends Reflect Demand: Accenture’s Q4 hiring spree signals optimism about future growth, especially in high-tech areas. Indian IT firms are likely to follow suit, albeit at a slower pace, as they gear up for growing demand in Gen AI, cloud computing, and AI analytics. 
• Recovery in BFSI and Telecom: The turnaround in key verticals like telecom and BFSI is a positive sign for Indian IT firms, which have significant exposure to these sectors. Recovery in these areas, especially after interest rate cuts, could drive incremental demand in FY25 and beyond. 

Conclusion 

Accenture’s Q4 performance provides a valuable lens through which to view the Indian IT sector’s immediate future. While growth may be moderate in the near term, the potential for a robust recovery in FY26, driven by advances in Gen AI and a revival in critical sectors, offers a hopeful outlook for Indian IT firms. As the industry moves toward more integrated AI solutions and clients recalibrate their budgets, the companies that invest wisely in talent and technology will be well-positioned to capitalize on these emerging opportunities.